Field Service Lightning

Offering a seamless experience to your customers with Salesforce Field Service Lightning.

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We assist in enhance your customer satisfaction and speed up your culture change.

Our team of Emizentech holds certified Salesforce consultants to help in successful Field Service Lightning implementation.

A part of the Salesforce Service Cloud, Salesforce Field Service Lightning (FSL), is a management tool that increases field service management by integration and automation of the tasks for the agents, mobile employees, and dispatchers. That’s why it assists in offering a smooth service experience with a smarter and productive workforce. With Field Service Lightning, you can offer your employees the caliber to provide on-demand services and access to the unified real-time customer data.

At Emizentech, we provide the Field Service Lightning integration with Salesforce like an extension to the Salesforce Service Cloud. Our certified Salesforce Field Lightning Proficients perform to ease and smoothen Field Service Lightning for you that would help you enhance customer satisfaction. Salesforce Field Service assists you in offering a better customer experience. It boosts employee productivity in the field, automated appointment scheduling, attains real-time visibility into every operation, and handles dispatchers, alerts, and techs. Moreover, it makes the customers’ updated relevant to the work orders, optimizes mobile workforce allocation, and resolves field service calls rapidly.

Web & Mobile Project

10+ years

of Industry Experience

Repeated clients


Delighted Clients

Happy clients


Team Members

Years for Company


Senior and Expert Staff

Field Service Lightning Offerings

We hold perfect knowledge and proficiency in Salesforce Field Service Lightning to assist your business meet the targets in a more optimized, speedy, and effective way.


Work Orders Management

The development of work orders is to effectively and easily track any work happening in the field. We can integrate work orders with /wp-content/themes/twentytwentyone-child/assets, accounts, contacts, cases, service contracts, and entitlements. At Emizentech, we assist our customers by allowing their supervisors and managers to schedule, organize, and send the work orders to their teams at any time, and from anywhere. It crafts and manages the work orders that track the work done for customers.


Smart Scheduling

It can be employed for immediate booking appointments all through Lightning Console and it assigns automatically the appointments to the right mobile employee depending on time, location, and skills. Also, our research crew scheduling helps in managing the crews to get a fast-altering field service schedule. It accelerates and eases the scheduling process and permits the crew members to perform together regularly.


Asset Management & Monitoring

It eases and accelerates the point out of /wp-content/themes/twentytwentyone-child/assets parts in the requirement of repair. By employing the Advanced Assets, it can assist in tracking the products of customers and leverage asset hierarchy to track the products holding various parts in a single view. We offer Field service in a manner that it handles asset installation, movement, and decommission tracking for the users. The customer /wp-content/themes/twentytwentyone-child/assets record the location of the customers, present and past work orders for their /wp-content/themes/twentytwentyone-child/assets, observe the health of the /wp-content/themes/twentytwentyone-child/assets, and trigger IoT alerts when required.


Inventory Management

We, at Emizentech offer services that look after the moment of the inventory in your field service operation. Inventory tracking permits people to select orders in real-time and thereby enhancing inventory accuracy by lowering the errors.


Mobile Device Assess

Mobile app offers mobile employees with access to the work orders and other details required to accomplish a service order or field activities. The details can be accessed offline, for both Android & iOS, and also it offers access to the field reports. In the Field Service app, some customizable elements embrace the views, home screen, fields, and forms.


Mobile Operations Management

The Dispatcher Console handles the mobile operations, schedules the bulk jobs with a sole click, checks alerts for issues that need action, and tracks and observes mobile employees in real-time.


Time Tracking Management

We, at Emizentech, offer Field Service Lightning with the automated time tracking, increased policy adherence, and complete visibility into customers’ workforce. Field Service offers the technician a gateway to anticipate the actual time required for a task and perfectly communicate it along with the customers.


Service Reports Management

We offer service reports that showcase fields from relevant objects, embracing service appointments, work order line items, and work orders. It renders service reports relevant to work orders to the inboxes of the customers.


Community Management

At Emizentech, collaboration of Field Service with Salesforce Community Cloud along with Service Cloud all through an online community holds partners, customers, and contractors in the loop related to field services with the assistance of Salesforce communities.


Service Contracts & Maintenance Plans

Emizentech provides service contracts that assist in tracking customer support agreements and maintenance plans for particular /wp-content/themes/twentytwentyone-child/assets that assist in considering maintenance visits for the mass-generated work orders.

Hire Certified Salesforce Developers

Our Salesforce application development services are all about creating the best possible app development solutions for clients and deliver the way before the deadline.

Why Emizentech for Field Service Lightning services

Our team of experts value every customer and target their long-term success.


Rapid Delivery


Proficient and
Skilled Developers


Agile Methodologies


Extensively Customer Vouched Reputation


100% Customer Satisfaction


Competitive Pricing


Nasscom Certified Company


Active Support And maintenance


The Best
Salesforce Developer


Service Global Clients


ISO 27001:2013 Certified Company

Appreciation Words

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Let’s know more about our Field Service Lightning services.

Geolocation is there on the Field Service Lightning mobile app for the users to attain a correct position and the service resource tracking on Salesforce.

The following are key advantages:

  • End-to-end Support
  • Simple access
  • Optimized customer service experience
  • Mobility ease
  • Work order completion and execution
  • Smooth communication experience
  • Real-time data updates

For more, you can connect with our certified Salesforce proficients and get assistance on Salesforce Field Service Lightning implementation.

A leader in Field Service, ServiceMax offers inventive service and software for allowing increased customer experience.

To offer you a comprehensive field service management solution, the following parts of Field Service perform together:

  • Chief Field Service Lightning Offerings
  • Optimizing and scheduling from a managed package
  • A mobile app for the mobile workforce.