Nowadays, as we have much to accomplish and explore, we usually have busy schedules. Some of us are caught up with the work, while the rest stay occupied with household chores, family, routine jobs, and more. Amidst such a scenario, we fail to spare even a moment for self-care, home care, and other varied needs.
Today, you can catch up with varied on-demand home service applications in the mobile app market that can assist you in fulfilling all such types of requirements anytime, anywhere, putting the power in your hands. These are the modern solutions for traditional issues.
When it comes to on-demand home service apps, Urban Company (former UrbanClap) is a name that strikes our head, a testament to its popularity and success.
| Last year, UC’s valuation increased to 45%; in 2024, the revenue will grow around 30% more and reach INR 827 crore. |
By building a mobile app like Urban Company, you can step into this growing market and offer value solutions to your target audience.
How to develop a home service mobile app?
This guide will unveil critical steps of home service app development like Urban Company, revenue model, working, benefits, etc.
Let’s get started!
What Is The Urban Company App Or UrbanClap App?
Urban Company (formerly known as UrbanClap) is a popular app for home services that connects customers with a broader range of home services. It makes it easy for users to book services like home cleaning, electrical repairs, beauty treatments, and more effortlessly.
Rolled out in November 2014, Urban Company kickstarted with the intent to empower professionals worldwide to meet home services exceptionally. Asia’s largest online home service platform, the Urban Company, operates in the USA, India, Australia, The Kingdom of Saudi Arabia, and the UAE. Using this platform, customers can book top-quality and reliable home services.
Users can browse through various services available, compare prices, and schedule appointments with trusted and verified professionals. The app offers a seamless experience, permitting customers to schedule services or book them in advance.
In India, Urban Company was initiated as a startup and soon witnessed a hike in its customer base.
A one-stop destination for all your urban living styles, Urban Company, previously known as UrbanClap, lets you hire local experts and professionals to meet your home service needs.
India’s and UAE’s one of the top at-home service providers, UrbanClap, today Urban Company, offers services divided into two verticals: Home Repairs & Maintenance and Beauty & Wellness.
The app users are allowed to post the service they need; on the other edge, the service providers can revert to that query post with the required budget and timeline needed to accomplish the job. Besides, people can connect with nearby service providers listed on the app and get their tasks done by paying the applicable charges.
In general terms, Urban Company is an all-in-one platform that provides professional services to users, such as cleaning, electricity fitting, beauty, home cleaning, bathroom cleaning, etc.
After the recent lockdown, this brand attained the enhanced trust of its clients because of the increase in hygiene awareness.
Why To Invest In Developing A Mobile App Like Urban Company/UrbanClap?
Why to invest in building a mobile app like Urban Company/UrbanClap? There are a plethora of reasons, facts, and figures favoring this aspect.
Let’s unveil a few:
The global online on-demand home service is predicted to boost its valuation with a compound annual growth rate (CAGR) of around 16.7% from 2022 to 2030.
According to Technavio, the home service market size is anticipated to grow by $6,5418 billion at a CAGR of around 40.34% between 2023 and 2028.
In 2030, the Indian online on-demand home service market will increase its revenue and reach $1,092.5 million, a hike from $217.1 million recorded in 2022.
The list of statistics about building a mobile app like Urban Company is endless. But, reviewing these figures, you might have come to the point that investing in home service mobile app development is profitable.
Why Develop An On-Demand Home Service App like Urban Company
Home service mobile app development also benefits users and business owners. How?
Let’s talk about the advantages of the app for both identities separately.
For Users
| Benefit | Explanation |
| Convenience | Users can book services at their preferred location and time, with no need to search for and connect with individual service providers. |
| Quality Assurance | Various apps follow quality control measures in place to ensure that service providers are reliable and qualified. |
| Variety of Services | Users can access a wide range of services using a single app, from beauty treatments to home repairs. |
| Time-Saving | Home service apps save time by simplifying the booking process and diminishing the need for unnecessary research. |
| Transparency | Users can view reviews and ratings of service providers before booking to make informed decisions while choosing the best option. |
For Business Owners
| Benefit | Explanation |
| Increased Revenue | A well-crafted home service app can drive a large customer base and boost revenue. |
| Efficient Operations | Apps can ease operations by connecting service providers with customers and handling bookings efficiently. |
| Scalability | Home service apps can be simply scaled to fulfill growing demand and expand into new markets. |
| Customer Loyalty | Offering a high-quality and convenient service can increase customer loyalty and repeat business. |
| Competitive Advantage | A well-performing home service app can help businesses stay competitive in the market. |
Home service app development can be a win-win for both users and business owners. By providing quality, convenience, and a variety of services, you can catch up with a vast market share and make your business thrive.
Two–Fold Business Model Of Urban Company
For your routine needs, the Urban Company App offers the best-suited professionals.
An automated matchmaking algorithm that Urban Company uses to pair customers with the required and best matching service provider.
The company gets a background check and conducts police verification for every partnered professional to make the platform safe for you.
Let’s now check out
1. Fixed Charged Services
Customers are charged a fixed amount for the services they book, like plumbing, home cleaning, or electrical repairs.
Next, the company. Urban Company acts as a middleman and connects customers with suitable service providers. Being a connector, the urban company app facilitates the transactions and ensures quality control.
Ahead, Urban Company earns a commission for the completion of every transaction, which is usually a fixed fee.
2. Services Without Fixed Charges
In this model, Urban Company offers a platform for service providers and customers to negotiate the terms and prices directly.
Also, the customers and service providers get support services from the platform, such as payment processing and dispute resolution.
In turn, the Urban Company app/UrbanClap earns revenue through premium listings, transaction fees, or other value-added services.
This two-fold business model lets Urban Company meet the needs of varied customers and service providers with flexibility.
Revenue Model: How Urban Company Mobile Makes Money?
The revenue model of Urban Company, an app for home services, is based on easing transactions between customers and service providers. Thus, they earn a fee or commission for every transaction.
Let’s check out more ways through which the company is expanding and leaving customers satisfied.
1. Reverse Auction
The Urban Company promotes the services of service providers. In return, they charge a fixed amount from them. Besides promoting, the brand assists the service providers in lead generation and conversions.
2. Commission-based
Urban Company produces around 85% of the profits using this revenue model.
As we know, Urban Company provides on-demand home services by professionals; it charges a fixed cost to the users demanding the services. Ahead, the brand pays a commission for any task the professionals perform for the customers.
So, here, the company acts as an intermediary and grabs a share in sales. The more experts get their job done, the more profit the app receives.
3. Advertisements
The manufacturers, services, and businesses use the Urban Company platform to run their promotional stuff and advertisements in exchange for an advertising fee to the brand.
4. Lead Generation
Well, the commission model is for specific and fixed jobs. But what about the consumers who can approach a particular need?
The Urban Company allows users to list their needs regarding home services, such as plumbers, carpenters, beauticians, etc. So, the company offers the users leads from professionals who can offer them the services they want.
On the other hand, once the user chooses an expert, the brand charges both the service provider and the user an amount for the lead generation.
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How Urban Company Mobile App Works?
Obviously, it’s not easy to find a professional that may meet the user’s expectations.
Here, a solution finds its way. Developing apps similar to the Urban Company can help customers choose an expert who suits their needs.
The app lists the registered and verified service providers and offers an opportunity for the service providers to find part-time gigs or work. Besides service providers, customers also benefit from such an app.
Let’s get deeper to know how Urban Company app works for customers and professionals.
For Customers
| Step | Description |
|---|---|
| Registration | Create an account on the Urban Company app or website. |
| Browse Services | Search through a wide range of available services, from beauty treatments to home repairs. |
| Select Service | Pick the required service and select your location and preferred time. |
| View Service Providers | See profiles of available professionals/service providers with ratings and reviews. |
| Book Appointment | Choose your preferred service provider and confirm the booking. |
| Await Service | The service provider will reach your location at the scheduled time. |
| Payment and Review | Pay for the service using the app and leave a review for the service provider and services offered. |
For Professionals
| Step | Description |
|---|---|
| Registration | Create an account as a service provider on the Urban Company platform. |
| Profile Creation | Fill in the required details, including your mastery, experience, and availability. |
| Receive Requests | Receive booking requests from customers depending on your location and expertise. |
| Accept or Decline | Check the booking details and decide whether to accept or decline the request. |
| Provide Service | Go to the customer’s location to provide the requested service. |
| Get Paid | Get payment through the Urban Company mobile app. |
| Manage Reviews | Respond to customer reviews and perform well to maintain a positive reputation. |
This is how Urban Company App works. Customers and service providers can reap the rewards using mobile apps similar to Urban Company.
Features That Make Urban Company A Popular And Useful Mobile App
We have curated a table of must-have features you can include in your app that offers Urban Company services.
For Customers Panel
| Feature | Benefit |
|---|---|
| Wide Range of Services | Provide access to a variety of home services, from beauty treatments to home repairs. |
| Convenience | Book services at users’ chosen time and location, with no need for searching and scheduling. |
| Qualified Professionals | Ensure that professionals/service providers are verified and qualified. |
| Customer Reviews | Read reviews and ratings from other customers to make informed decisions. |
| Transparent Pricing | Transparent pricing information is available upfront, with no hidden fees or charges. |
| Real-Time Tracking | Track the progress of your service provider in real-time. |
| Easy Booking | User-friendly interface for easy and efficient booking. |
For Professionals/Service Providers Panel
| Feature | Benefit |
|---|---|
| Steady Stream of Customers | Offer access to a large customer base and consistent bookings. |
| Online Payments | Get payments directly through the platform, eradicating the need for cash transactions. |
| Flexible Scheduling | Hangle users’ schedules and availability efficiently. |
| Marketing Support | Benefit from Urban Company’s marketing efforts to promote their services. |
| Customer Reviews | Foster a reputation and drive more customers through positive reviews. |
| Community of Professionals | Connect with other professionals/service providers and share best practices. |
For Admin Panel
| Feature | Description |
|---|---|
| Dashboard | Offers an overview of key metrics, like revenue, total bookings, and customer satisfaction. |
| Service Management | Add, edit, and delete services listed on the app, as well as handle pricing and availability. |
| User Management | Manage user accounts, incorporating customer and service provider profiles. |
| Booking Management | View and manage bookings, like scheduling, cancellations, and payments. |
| Service Provider Management | Manage service provider profiles, availability, and ratings. |
| Communication Tools | Seamlessly communicate with customers and service providers via the platform. |
| Analytics and Reporting | Generate reports on customer behavior, key performance indicators (KPIs), and service provider performance. |
| Marketing Tools | Tools for platform promotion and attracting new customers. |
| Payment Processing | Handle payments and reconcile transactions. |
| Customer Support | Tools for handling customer inquiries and complaints. |
Consider these features for Home service mobile app development and make your app stay ahead of the curve and run successfully in the market.
What Services Are Provided by Urban Company?
Urban Company app offers a variety of services catering to the distinct needs of customers. Services listed include beauty treatments for men and women, electrical repairs, cleaning, painting, and waterproofing.
Let’s talk about some major ones below.
1. Home Design and Construction
This Urban Company app allows users to book home design and construction services, including the following. Consumers demand the best of all services when it comes to home construction and design. And here, on Urban Company, they catch up with the same.
- Architect model
- Interior Designer
- Modular Kitchen
- Painters: House/ office coloring
- CCTV Cameras installation
2. Home Moving/ Shifting
Obviously, on-demand home services also offer such a service when the users book the home shifting or moving service that embraces the following. Besides packing, when people shift to a new space, they catch up with varied new issues. Here, they prefer connecting with the Urban Company.
- Packers & movers
- Pest control
- Water Tank
3. Home Cleaning and Repair
A traditional issue that is resolved in a modern way, home cleaning and repair is widespread among the rest on-demand home services. Users usually seek assistance with their busy schedules, and people don’t have time for cleaning or other chores.
- Electricals & Electronic Repair: Geyser Repair, Washing Machine, TV and Freeze Services
- Plumber for Plumbing Services
- Carpenter for Furniture
- Kitchen Cleaning
- Bathroom Cleaning
- House Cleaning
- Soft & Carpet Cleaning
4. Tutors & Lessons
The users also look for tutors and educational spots near their homes. The Urban Company lists such a service also that eases them in finding the best tutors. Also, you can find dance teachers, music instructors, and more.
- Home Tutor
- Dance Masters
- Music Teacher
- Different Languages Tutors
5. Party & Event Services
Undoubtedly, the responsibility of any event, be it birthdays or get-togethers, may sound exciting, but trust us, it appears to be quite hectic and stressful. So, people ask for help from the Urban Company. The brand, in return, offers you the listing of the best and most popular event and party management services from which you can pick that match your budget and preferences.
- Birthday Party
- Inauguration Arrangements
- Festival Party
- Theme Party
- And More Event Organizations
6. Wedding Planner Services
When it comes to wedding planning, one can’t bear an entire load of management and relevant responsibilities. Here arrives the Urban Company as a big savior that stands up to divide all your wedding planning duties, including the wedding home booking, wedding attire selection, bridal make-over booking, and everything that comes under this roof.
- Wedding Planner
- Bridal Makeup
- Pre-wedding & Post-Wedding Photography
7. Health & Wellness
The Urban Company arrives with a wide range of services for its users with the target of putting your nutrition and health first. It lists the professionals who are experts at offering the top health and wellness services.
- Physiotherapy
- Dietician
- Yoga & Fitness Trainer at Home
8. Business
The business services may embrace varied activities and tasks that assist in maintaining businesses. It may hold the following services:
- Web Designer & Developer
- App Developer
- Lawyers
- CA for Taxation to Small Business
9. Kids
The Urban Company offers varied services to help users find the best for their kids. They can catch up with tutors, haircuts, day-care services, and much more.
- Baby Portfolio Photographer
- Home Tutor
- Drum Class
- Guitar Lessons at Home
The complete range of services that Urban Company Mobile offers makes it a one-stop shop for almost every home service requirement.
How To Develop An App Like Urban Company/Urbanclap?
Developing a home service app, like Urban Company or Urbanclap, needs careful planning, engaging design, and execution.
The steps below will help you to create a successful mobile app.
1. Market Research
Start with market research, determining your target audience and their particular requirements. Also, research the existing home service apps that are already hitting the market. Analyze their strengths (you can consider including) and weaknesses that you can acknowledge as opportunities and consider in development.
2. Select a Business Model
In this phase, decide how your home service app will generate revenue, like subscription fees, commission on services, or advertising.
Also, determine the pricing model by considering factors such as service complexity, market rates, and your profit margin.
3. Choose a Technology Stack
Choose whether you want to develop Android, iOS, or a cross-platform app.
Go for a suitable framework, like Ionic, Flutter, or React Native.
4. Design Your App’s User Interface (UI)
Build an intuitive and easy-to-navigate user interface for your home service mobile app. Remember to include visually aesthetic elements and branding to drive users.
5. Develop App’s Backend
Choose a database that can hold user data, booking details, and service provider information. Create APIs to manage communication between the backend and the app.
6. Integrate Payment Gateway
Partner with a trusted payment gateway brand to integrate a payment gateway that can securely process payments.
7. Build and Test the Mobile App
Create the required app’s features, like user registration. Also, thoroughly test your app on varied operating systems and devices.
8. Launch and Market
It’s time to launch your app on the respective app stores. Your job is endless, as after this, you need to develop an effective marketing strategy that can promote your app, boost expansion, and attract users.
9. Maintenance and Support
Constantly monitor the performance of your app, accumulate feedback, and accordingly make improvements depending on the user data ( you collect to tailor your strategies).
By following these steps and utilizing the power of the latest technology, you can create a home service app like Urban Company that meets every customer need and drives business growth.
What Is The Cost Of Developing An App like the Urban Company?
The cost to develop an app for home services like Urban Company ranges between $20,000 and $200,000.
Yes, you are thinking right; the cost may fluctuate depending on various factors, like:
- Features and Functionalities
- Design and User Experience
- Development Platform
- Backend Development
- Location of Your Development Team, etc.
Before you fix a budget for your mobile app development, consider these factors to avoid going out of cost estimation.
Consult with a mobile app development company to get an accurate price estimate depending on your home service mobile app development project.
Tools and Technology Stack Required To Develop A Home Service Mobile App Like Urban Company
Developing a home service mobile app like Urban Company requires the selection of a robust technology stack that can ensure efficient operations and a seamless user experience.
The table below will showcase the top tools and technology stack that you can consider:
| Parameter | Tools and Technologies |
|---|---|
| Front-end development | Flutter, React Native, Ionic |
| Backend development | Express.js, Node.js, MongoDB |
| Cloud platform | AWS, Azure, GCP |
| Payment gateway | Stripe, PayPal |
| Mapping API | Google Maps, Apple Maps |
| Communication channels | Twilio, SendGrid |
| Version control | Git |
| Containerization | Docker |
| CI/CD pipeline | GitLab CI/CD, Jenkins |
| Database | MongoDB, PostgreSQL |
Consider this technology stack for home service mobile app development and meet the emerging needs for on-demand app development services.
Challenges In Home Service App Development Like Urban Company
Creating a home service app can encounter several challenges.
Let’s discuss them below:
1. Quality Control
It can take time to ensure the reliability and quality of services professionals offer.
2. Competition
You can find various apps similar to Urban Company. Thus, you need to make your app stand out by offering a unique value proposition.
3. Scalability
The app will grow with time, so it may be complicated to handle this.
4. Technology Integration
It can be technically challenging to integrate payment gateways, third-party services, etc.
5. Regulatory Compliance
Adhering to licensing requirements and local regulations can be complex.
Addressing these challenges is essential for the success of your home service app.
You can hire a team of mobile app developers and get the required assistance.
Future Trends Of Home Service App Development like Urban Company/Urban Clap
With the constant growth of the home service mobile app market, new trends are surging to meet dynamic consumer demands and technological advancement.
Below are some key trends you can’t miss:
1. Increased Adoption of AI and Machine Learning
AI and ML are opted to optimize scheduling, offer personalized recommendations, and improve customer matching algorithms.
2. Integration with IoT Devices
You can integrate home service apps with smart home devices to offer more personalized services to customers.
3. Augmented Reality (AR) and Virtual Reality (VR)
AR and VR help offer immersive customer experiences, like virtual consultations from service providers or virtual tours of homes for customers.
4. Blockchain Technology
This technology can ensure security, transparency, and trust in the home service industry.
By embracing these future trends, you can make your app beat competitors by offering innovative solutions that meet customers’ needs.
Why Choose EmizenTech For Home Service App Development Like Urban Company/UrbanClap
EmizenTech is a leading mobile app development company that’s expert at offering custom home service app development services suiting unique project requirements.
By choosing the company for custom mobile app development services, you can reap the rewards of their critical highlights mentioned below:
- Expertise
- Experience
- Competitive Pricing
- On-time Delivery
- Faster Time-to-Market
- Latest Tools and Technologies
- Post-Development Maintenance and Support, etc.
Connect with EmizenTech and get the best-quality home service app development suiting your budget and timeline today!
Wrapping Up
In today’s era, everyone demands easy management of things, be it at home or in their workspace. Also, the home service app market is expanding and will not face any downfall.
That’s why developing the Urban Company Clone app would be a perfect opportunity to attain success in the years to come.
Building a home service app like Urban Company needs perfect guidance and the use of the latest technologies. Also, by following the right approach, you can make your app thrive in the market and make a significant impact.
Partner with EmizenTech, a leading mobile application development company, to get high-quality app development services, foster customer trust, and get constant support with support.
Ready to build an app like this for your business? We specialize in on-demand app development across various industries
Frequently Asked Questions
How does a home service app improve business efficiency?
Home services apps reduce administrative overhead, streamline operations, and offer valuable insights into customer preferences and behavior.
How does a home service app benefit both service providers and customers?
Home service mobile applications offer accessibility and convenience, boost visibility for customers while driving clients, and provide effortless operations for service providers.
What kind of services can I offer through a home service app?
You can provide a broader range of services, incorporating home repairs, beauty treatments, fitness training, cleaning, and more.
How can EmizenTech help in developing a home service app like Urban Company?
EmizenTech offers complete app development services, including design, development, testing, deployment, and launch. They have the skills to build home service apps that can drive customers and boost revenue.
How long does it take to build a home service mobile app like Urban Company/UrbanClap
The development time relies on varied factors, like the app’s complexity and specific project needs. However, a typical development timeline may last up to 3 to 6 months.
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