Last Updated on January 21, 2022
Even before this pandemic the on-demand services were getting popular at a surging rate however this pandemic has provided a major boost to all kinds of on-demand services. The prime reason behind this surge is the norms of social distancing that has been issued by the governments of all countries. These norms have forced the shoppers to devote more time in buying stuff online. Because of this, more and more businesses are engulfing mobile apps in their business model.
Observing that businesses are reaping benefits on entering the world of digitalization, the fuel sector also decided to jump on the bandwagon. Through the assistance of several fuel delivery apps, fuel can be supplied to a user that is in some desperate need. Fuel delivery apps have been in the market for quite some time but they have not been publicized to a great extent which is why not many people are aware of their existence.
Times have changed, people are shifting their focus on more and more home delivery apps which brings fuel delivery platform into the picture. So, let us have a closer look at how fuel delivery app that is going to be a hit in the market can be developed.
Table of Contents
What is an On-Demand Fuel Delivery App?
These days there are apps that allow users to get fuel for their vehicles delivered to the location or address provided by them. These apps allow users to simply register and make an online order for fuel delivery by sharing their location. The user can then track the fuel delivery track and can make more productive use of time as he/she doesn’t need to wait in long lines at the gas stations.
Benefits of Online Fuel delivery Service Apps for Users
Order Fuel Anytime/Anywhere Instantly
It allows the user to order fuel from any location. the user can choose fule type and quantity and get it delivered without any hassle.
The user can view in advance the price of gas and pay via multiple payment options.
Track Fuel delivery
Users can view the location of the delivery truck in realtime by GPS and map integration
Strategy to Retain Customers in Fuel Delivery App
To be a success in the field of fuel delivery apps you need to monitor what works great and what does not in this arena. Retaining customers is a must for any kind of app looking to assert its authority in the market. So, let us have a look at how we can do it.
1. Satisfying Customer Service
Looking after the customers is paramount for any kind of business. Queries of any kind concerning the customers should be attended first hand, this will make the customers feel important which in turn will provide a major boost to your business.
2. Discounts and Offers
Providing any type of discounts and offers to the customers will make them stick with you a lot longer. It is a great way of saying that we care about you and your efforts are not going unnoticed.
3. Ratings and Reviews
Ratings and reviews have always been a great way of improving the work that you have been all along. Feedback from your customers based on their experience proves to be a great reality check for you in the areas you were not paying attention to. Constructive criticism for your customers will not allow you to become stagnant and will motivate you to push your limits and improve your app further.
4. Screening of Employees
Employees that you are hiring should be of credentials and a great fit for the team. This screening process of the employees is a great way of ensuring security to the customers which directly increases the credibility of the app. screening process includes a proper background check of the delivery persons, insurance checks, registrations, and verifications.
Strategy to Retain The Contractors in Online Fuel Delivery Business
You need to keep the rates pretty competitive if you are planning to hold the clients for a long time.
2. Flexible Working Hours
On-demand services are so popular amongst the contractors because of the flexible work schedules it brings along. Providing the luxury of working according to their comfort level creates a great rapport between the app and the contractors.
Benefits of Creating an On-Demand Fuel Delivery App
Mobile apps have always been a great tool for any industry that is looking to generate a big customer base.
- Rating systems are great which improves the efficiency of the delivery apps
- Prices offered by apps are pretty lower in comparison to those offered by traditional suppliers and sellers.
- Productivity and sales go through the roof if the app is handled by competent handlers.
- Clients can be retained easily as the retention concept is applied to both clients and the company.
Steps Involved in Starting an Online Fuel Delivery Business
#1. License and Ownership
Launching a gas and petrol delivery app is a great business model but before starting it you need to get approval & license from official government authorities. There are many authorities like Petroleum and Explosives Safety Organisation (PESO) which has provided guidelines for anyone dealing with the fuel delivery business. If you are planning to launch an on-demand gas & fuel delivery service in the US then you have to abide by the rules and regulations laid by the US Environmental Protection Agency’s Fuels Regulatory Streamlining & Hazardous Materials Regulations by PHMSA.
#2. Routing Geo-location Enabled Transportation System
You will also need a fleet of fuel delivery trucks and vehicles for delivering fuels at different locations. All the delivery trucks need to be equipped with a GPS unit for tracking and a fuel dispensing unit for proper disposal and keeping track of the amount of fuel dispensed.
The fuel delivery trucks and carriers are required to follow all the safety compliances and adhere to regulations by various agencies such as the department of transportation, fire marshals, etc.
If you plan to deliver multiple types of fuels then your carriers must be able to carry fuels like gasoline, petrol, diesel, compressed natural gas, etc. You would also require well trained and certified drivers to drive and deliver fuel.
#3. Collaborate with Fuel or Gas Provider
Get in touch with fuel providers who supply in your business area and collaborate with them for a steady supply of fuel for the long term. Having a good understanding of fuel providers will allow you to always have enough stock in the inventory of your fuel delivery business.
#4. Develop a Web & App Portal
You now have license and approval, fuel delivery carriers, and supply of different kinds of fuel. Now you need a functional multi-feature mobile app to execute a fuel delivery business. To establish yourself in your business as Uber for fuel you need to provide excellent service and experience to the customers.
Your gas delivery app will include different panels for customers, drivers, and admin. The admin web panel will allow you to track and monitor all operations regarding fuel delivery, tracking drivers, customer acquisition, payments, reviews, ratings, feedback, etc. So, it’s imperative that you plan carefully as what are the features that should be in your gas on-demand app. For this, you can have a detailed discussion with an experienced mobile app development team.
#5. Performing Online and Offline Marketing
Once the fuel delivery service app is developed you need to put in efforts into marketing it via various offline and online channels. A good marketing campaign will surely help you make people aware of the new way to get fuel delivered.
Steps to Understand How Does A Fuel Delivery App Works
The working process of a fuel delivery app is pretty similar to that of Uber for cars. In Uber for cars, the users book the cab from their phones and the vehicle arrives at their doorsteps. Take to this the fuel delivery app and the fuel gets delivered to users at the desired location at just one phone call. Users don’t have to do the extra work of visiting a gas or fuel depot.
Let us have a look at the basic steps that are involved in the working of a fuel delivery app.
You need to register with the app to access the app furthermore. You have provided some important details to create an account on their app, however, these days all the apps integrate social media account signups to cut short the number of steps for the users to get registered.
2. Location details
You can easily share your live location through the app to receive the fuel on your location. The driver from the app will reach your location in time to make the fuel available for you.
3. Fuel Request
This step is associated with the selection of the type of fuel, diesel or petrol whatever you demand. The volume that you require can also be communicated through the app. You can also negotiate the fuel price by using some features of the app.
4. Fuel Delivery
As soon as you are done with the above points and procedure, you will find a fuel delivery truck outside your household within a matter of minutes.
Necessary Features that Should be Included in a Fuel & Gas Delivery App
There are various parties associated with your apps like end-users, delivery agents, and business administrators and you need to make sure that all of them satisfied with the procedure of the app. So, normally there are three panels incorporated in a fuel delivery app.
In a matter of minutes customers can have the fuel they require, all they have to do is enter some important details such as the quantity of the fuel, type of fuel, and location of the vehicle.
1. On-time Delivery
Delivery of the fuel can be scheduled by the customers by setting up the date and time according to their convenience.
2. Tracking of the order
The order of the fuel can be tracked in real-time with the help of the features developed in the app. Customers can know the exact location of their fuel.
3. Flexible Payment Structure
Providing flexibility in terms of payments can take your app a long way. Different types of customers will use your app and all of them will pay up through different mediums and if you provide the freedom to choose any mode of payment then you will create loyal customers which will stick with you for a long time.
4. Cost Figurer
Through this feature, the customers will receive an approximate cost of the fuel on their screen. This piece of the necessary information will be provided to them before they confirm the order. This provides a window of decision-making to the customers.
5. Reviews and Ratings
Feedback in the form of reviews and ratings from the customers can work wonders for your app. Overall, this feedback is of great significance as it helps you out to improve in the areas you were not paying attention to.
6. History Management
A full history of the incomings and outgoings of the customer can be managed easily through this feature.
Features that make up the driver panel are discussed below, let us have a look at them.
1. Availability Status
The driver has the leeway to turn on or turn off their availability status depending upon the circumstances. The driver has full freedom to decide the time at which they are ready to resume the normal business after taking a certain amount of rest.
The dashboard allows the drivers to have a look at some of the important stuff such as earnings, completed deliveries, current and scheduled bookings on a single display.
3. In-app Navigation
Google Maps are incorporated within the system which provides accurate navigation to the drivers. Impeccable navigation is of utmost importance for the drivers when they are on their way to deliver the order.
4. Invoice Generation
With the assistance of this feature, drivers can follow the obligations and generate the invoice for their payment.
5. Rating the Customers
Similar to the customer panel where the drivers were by the customers, in the driver panel drivers have the opportunity to rate the customers.
1. Manage the Bookings
The admin is in charge of this panel from where he can manage all the bookings. He can perform this task by monitoring all the deliveries and making compulsory alterations in reservation details.
2. Analytics and Reports
The task of the admin is made a lot easier by the data-driven advice provided through analytics and reports. Through this assistance, business decisions of higher importance can be taken without any fuss by the admin.
3. Cost Management
Management of all the fuel tankers is in the hands of the admin. Admin also has to manage the pricing of different gas and petrol types through this feature.
Some of the Well-Established Fuel & Gas Delivery Mobile Apps
Let us have a look at some of the apps that have fared quite well in this arena of business.
Customers who want to receive their fuel within a matter of minutes should try this app. You need to complete the transaction by paying up the desired amount to your nearest fuel station and soon you will receive the fuel from their certified team. The payment interface of theirs is quite smooth and pretty safe & secure.
They provide their services for a full 24 hours of the day both at home and workplace. Prices they offer to their customer is lower in comparison to your nearest fuel station, all they do is charge a small number of delivery fees. The procedure is quite simple as you only need to enter your location, select the best-fit time according to you and then finalize the order.
This fuel delivery is smartphone compatible and provides customers with the option of filling up their tank at any time of the day. They also assist in substituting wipers and tire inflation apart from delivering fuel. One downside of this app is that it is a little time-consuming.
MyPetrolPump provides all-day fuel delivery services to fuel generators, trucks, buses, and cars at their doorstep. Their delivery guy arrives at your place within minutes of order placing.
Features Upon Which Your Fuel Delivery App Works
The development cost of a fuel delivery app depends and fluctuates completely upon a platform that you are choosing for the target audience. Android and ios are the two platforms and both of them influence the development cost of the app differently.
App size is influenced by the phone dimensions and overall attributes that are involved in it. The size of app needs to be selected keeping these things in mind.
The prime motive of developing an app is to grab the eyeballs of the customers and to achieve that you have to select a design that in sync with your idea.
Various characteristics like booking/transfer calendar, geolocation, information transfer, data change, push advice alongside OTP affirmation, and in-app calling and messaging.
Elementary features include purchasing carts, purchase writings, consumer accounts, opinions, and inspections, and these features matters a lot in the final cost estimation of the app.
Required Technology Stack for Developing A Fuel Delivery Mobile App
Choosing the right set of technologies is very important to develop an excellent app. So, make sure to choose a mobile app development team that has experience with the following set of tools and frameworks:
- Mobile Platform: Android, IoS
- Payment gateway: Stripe, Braintree, Paypal, CCAvenue, Google Wallet, PayStack
- Routing and navigation: Google Maps, GPS
- Realtime App Analytics: Firebase Analytics, Crashlytics, Mixpanel, BigData, Spark, Apache Flink
- IoT integration: Smart locks
- Real-time messaging: MQTT
- Database: Atlas, RDS, MongoDB, Cassandra
- Webserver: AWS EC2
- Cloud storage: AWS S3
- Push notifications: APNS/ FCM, Push.io, Twilio
- Voice, SMS, phone verification: Twilio, Nexmo, SNS
Time & Cost Required to Develop a Fuel and Gas Delivery app
The time and cost of developing a fuel delivery app depends on various factors
- Features involved
- Location of the app
- Functions associated with the app
- Elements of the admin panel
- Testing staff
- The mobile app development process
- App execution
- Overall development method
- Business Design
In general developing a fuel delivery app similar to Fuelster, Filld, WeFuel will cost you in a region of US$ 15K-20K.
Jumping on to online on-demand services these days is a great way of reaching your audience and you should not miss out on this golden opportunity. Developing an online on-demand fuel delivery app is not an easy task to carry out, however with this article acting as a guide and with the assistance of good app developers you will be able to create a fuel delivery app that will connect with the audience instantly.