Last Updated on January 21, 2022
With consumer behavior shifting to prioritize quick, simple, and efficient experiences, the on-demand industry is growing at an unprecedented pace. And with this growth, our lives have flipped to a better side. Now we hardly need to step outside for purchasing anything because as they say “there is an app for everything”.
Convenience, simplicity, and speed are at the top of the priority list for consumers looking to have their needs met. And all three are being fulfilled by the on-demand delivery apps.
The newest addition to this on-demand segment is a milk delivery mobile app that enables the users to get milk and other dairy products right at their doorstep. Milk being the most important commodity of our life, can you even begin to imagine the scope of this idea?
Meeting your everyday morning needs like milk, eggs, butter, etc. effortlessly is the first thing that every individual looks forward to. And for those who are generally running late or are pressed for time, an on-demand milk delivery app can be the greatest blessing. With these apps, you can register yourself, set your location and daily requirements, and receive assured delivery at the chosen time every day. Isn’t it just so convenient? No more hassles of visiting your local vendor every day to buy fresh milk and milk products.
And do you realize the best part about having your own milk delivery mobile app? Well, there is no need to worry about your target audience as every single person using the online platform is a potential customer.
So if you are convinced about this lucrative business model and wish to build your own on-demand milk delivery app, keep reading. Here, we will talk about every aspect of milk delivery mobile app development, its features, and the cost involved.
Table of Contents
Benefits of an On-Demand Milk Delivery App
There are countless benefits of an on-demand milk delivery app for both the consumers as well as the dairy companies.
Ease to consumers
In usual settings, people need to visit their local supermarket to purchase milk every day. Even in case of emergency situations such as unforeseen weather conditions, medical crises, etc. people need to find a way to get to the market as milk is an indispensable commodity. With milk delivery apps, the customers can spare themselves the hassle of stepping out as they can get fresh milk right at their doorstep.
Flexibility to choose delivery timings
This is one of the greatest advantages of milk delivery apps. They allow customers to select the quantity of milk and delivery timings as per their suitability. It is an incredible option for working people or those who don’t need milk every day.
Flexibility of payments
Milk delivery apps enable all customers to pay online using integrated payment options. Multiple payment modes, including e-wallets, make transactions secure and hassle-free. Also, once a customer registers himself on the app, he can update his app balance with a specific amount that covers his weekly or monthly milk expenses. This way, the customers don’t need to pay for the milk every day as the amount automatically gets deducted from this app wallet balance.
For Dairy Companies
Ease of operation
Milk delivery apps help dairy companies to streamline their operations. With these apps, they can easily record everything, right from the total number of customers and delivery personnel to maintaining important KPIs.
Branding your services
Online apps help to convert your simple business into a recognizable brand. People have much more faith in brands than non-branded services, owing to their purity and dependability. With online milk ordering apps, dairy companies can popularize their services and establish themselves as a milk distributor brand.
Milk Delivery Mobile App Business Model
1. Dedicated or Self-Owned
This business model is suited for dairy companies that already own a full-fledged dairy business. Using these apps, they can expand their business operations and supply milk and other dairy products to different groups, including individual customers, hotels and restaurants, milk retailers, schools and campuses, etc.
An online app expedites the delivery process as well as enable the companies to manage milk productions, track orders, determine revenues, and maintain records without any hassle. If you already have a dairy business, an efficient app solution can help you expand your business and create brand awareness.
2. Aggregator Apps
An aggregator app brings different milk retailers and distributors under one roof. In this, the app owner does not necessarily have his own dairy business. He simply needs to partner with the various milk retailers in his area.
Aggregator apps work by helping customers schedule order online with precise quantity and get them delivered right to their doorsteps. The app owner generates revenue by charging a commission/fee on every transaction made through the app.
Why Invest in Milk Delivery Mobile App Development?
Milkbasket, a popular Indian micro-delivery startup is breaking new grounds and successfully expanding its footprint in the milk, grocery, fruit, and vegetable delivery market, attracting the attention of major investors. The four-year-old startup has already raised $26 million to date and is all set to raise another $50 million in the coming months.
To replicate the success of Milkbasket, several other startups are entering the micro-delivery territory. Some of the leading names among these are BigBasket, Grofers, and Google-backed Dunzo.
Revenue in the Milk segment from 2012 to 2025.
Some Popular On-Demand Milk Delivery Services & Apps
Monetization Opportunities offered by milk delivery mobile application
Every entrepreneur wants to build a lucrative business model that will enhance their revenue and boost their company’s bottom line. Here are some of the best monetization opportunities offered by milk delivery mobile applications that you can opt for to generate a steady revenue stream.
In this, the aggregator app owners can offer top spots of their app’s home page to a few milk retailers in exchange for a fixed amount of money. A lot of retailers opt for this because the companies that appear on the top receive maximum visibility and sales.
This is a useful monetization technique that enables the app owners to earn money by showing advertisements for other products or services on your app. It is a common model used by maximum app owners. In return for displaying the ads on your app, you can charge a specific amount of money from the advertising businesses.
What are the Attributes of a Successful Milk Delivery Business?
Here are some essential attributes that must be present in your milk delivery app to ensure a feature-rich, fully-functional deliverable.
Assured delivery early morning every day
Milk and milk-based products are kitchen essentials that are required early in the morning to kick start the day. A good milk delivery app should offer free delivery of all the items before 7 am every morning.
No minimum order
This is another vital attribute that persuades more and more customers to buy from you.
Order late, get it by early morning
A large segment of milk app delivery customers is working individuals who struggle with long office hours each day. For the convenience of such people, your app must allow the users to add anything they want to the basket anytime till midnight and receive fresh products at their doorstep the next morning.
A hassle-free refund policy
A simple refund policy helps to build customer trust in the app. They are much more likely to order from your app if they know they can refund it, in case the product quality is not up to the mark.
Discounts on everyday items
Attractive deals and daily discounts encourage more sales as well as keeps the users engaged.
A range of branded products
For aggregator apps, it is a great idea to sell a wide assortment of branded products to draw more customers.
Quick and easy payment modes
Payment checkouts, OTPs, and CVVs at every transaction are a big turn off for users, especially those who like to order daily. A successful milk delivery app comes with a simple top-up wallet that enables the customers to continue shopping without any hassles of entering CVV or waiting for OTP every time they purchase something.
Different types of monthly subscriptions, such as subscription for those who only need milk, and a separate one for those who order a variety of milk products, is a great feature. This will enable the customers to set a recurring order while they sit back and enjoy the convenience.
General Features in a Milk Delivery Mobile App
For Consumer Panel
- Register and manage profile
- Add/manage multiple addresses
- Browse and sort through milk products
- Place an order
- Track order in real-time
- Give ratings and reviews
- Get order invoice via SMS and mail
- Refer a friend
- View discounts and offers
- Earn reward points
- View order history
- Select preferred delivery time
- Set vacation days for no deliver
- Multiple payment methods
- Integrate e-wallets
For Milk Service Provider Panel
- Register and create a business profile
- Add product inventory
- Manage to the price of milk products
- Manage order and deliveries
- Manage payments
- Track performance of delivery executives
For Admin Panel
- Secure login to the admin dashboard
- Manage delivery executives
- Manage milk service providers
- manage monetization methods
- Manage offers and discounts
- Manage orders
- Manage CMS
- Track order deliveries
- Analyze and track earnings
- View ratings and reviews
- Generate reports
For Delivery Executive Panel
- Create and manage profile
- View orders assigned
- View order details
- View customer location for delivery
- In-app call and chat with customer
- View order history
Advanced Features and Functionality in a Milk Delivery App
Social Login/ Signup
The app should allow users to sign-up effortlessly to boost customer engagement. Allow the users to sign-up using any of their existing social media accounts or by simply providing their email address and phone number.
These notifications are vital alerts related to the verification of the order, completed request, etc. that pop up of the mobile screens of the users, offering them with all the necessary information. This feature can also be used by the milk retailers to send coupon codes or attractive deal offers to their regular customers.
You can make your app even more useful to the users by allowing them to schedule their delivery at their preferred time, according to their convenience.
Real-time tracking allows the customers to track their orders using a dedicated map that displays the exact location of the delivery agent along with the estimated time of arrival. Alternatively, it also allows the agents to find out the location of the customers.
After the customer specifies the type and quantity of the products required, they must be able to see an estimated cost of the order.
This is a great feature for all micro-delivery service apps. When the customer’s order is out for delivery, a floating window appears on screen within the mobile app that enables them to check the real-time location of their order.
More Mobile Wallet
In this digital age, an increasing number of customers prefer to pay via one or the other mobile wallet. So make sure to integrate popular mobile wallets, such as Paytm, Google Pay, Apple Pay, etc. into the app to offer augmented ease to the users.
An efficient Content Management System enables the app owners to easily manage every single piece of content uploaded on the app.
CRM Real-Time Analytics
A CRM system allows the app owner to maintain a personal connection with all the registered app users. He can respond to all the customer queries and complaints in real-time and improve their loyalty. A CRM system integrated with analytics helps to measure significant KPIs, such as the number of active customers, conversion rate, funnel drop-off rate, actions per engagement rate, etc.
The availability of the app in different languages helps to promote business expansion and promotes regional penetration.
PIM Integration: Integrating Product Information Management (PIM) module within the app helps to store all the information product details and information in one place, facilitating effective decision making.
Order Management Integration
A well-organized order management system helps the app owners to carefully track all the orders and ensure timely completion. Using this feature, they can also generate order receipts and assign it to the delivery agents.
A food, grocery, or milk delivery business also requires tools to manage tax payments so as to save the headache of any tax liability in the near future.
Marketing & Promotional Tools
Marketing is the most important component of every business. A milk delivery app should integrate marketing tools, such as call, email, text, coupons, etc. to send special offers to the customers and motivate them to use the app.
Tech Stack Required for Milk Delivery App Development
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App Development Team Required for Milk Delivery App
Given the many benefits of having an on-demand milk delivery app, many startups are becoming interested in this project. But for immaculate planning and execution, you need a seasoned and knowledgeable app development team that has considerable experience in building such apps.
To make sure you get access to a fully-functional and intuitive mobile app, you must look for a professional team that comprises Project Developers, iOS app developers, Android Developers, UI/UX Designers, Front-end and Back-end Developers, Testers, and QA Professionals. Such a team will be able to turn your app idea into a successful tangible mobile solution.
How Much Does It Cost to Build a Milk Delivery Mobile App?
Every entrepreneur wants to know the answer to this big question. Unfortunately, there is no definite answer to this. However, the cost of building an app like an on-demand milk delivery app may depend on several factors, which are as under:
- Platforms to deploy the app upon: iOS, Android, or both
- Type of mobile app needed: Native or Hybrid
- The type and complexity of features incorporated: More the features, the costlier will be the app
- APIs used for push notifications, payment, and database
- Standing of the mobile app development company
- Location of the mobile app development company
Most app development companies charge on an hourly basis. And this hourly cost immensely varies with the location of the company. For instance, software developers in the USA charge around $150 to $250 per hour. Similarly, in Europe, this hourly cost varies between $90 and $200. But in Asian countries, especially India, you can easily find skilled and highly qualified software developers charging as less as $50 to $90 per hour.
So, if you opt for milk delivery app development services from, you can easily get a feature-packed application that may cost around $15,000 to $20,000.
To know more about app development costs you should check out our article on app cost estimation