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Dr. Babak
Top LA online cosmetics Landscape enhancing beauty, performing cosmetic surgeries.
Project Insights
Dr. Babak a top Los Angeles, CA-based cosmetic surgeon, have various sites focusing on weight loss surgery, liposuction, breast surgeries, and numerous others. They were having a dilemma in managing the scattered leads here and there resulting in a work delay. With our centralized lead management solution, the sites received a centric way to all the leads and facilitated the best service by properly handling emergencies.
Project Highlights
- Enables Lead Management
- B2B Marketing Automation
- Email to Lead
- SMS Marketing
- Centralised Site
- Reports and Dashboards
- Salesforce to Mailchimp
- Salesforce to Ringcentral
- Lead Scoring for Hot Deals
Challenge We Confronted
The objective to automate the sales process and provide centralize lead handling solution implementation to overcome the challenges. Before Dr. Babak, sites were using multiple platforms and tools for managing leads, such as RingCentral for call management, Mailchimp for Email marketing, Zapier for SMS, and many other dashboards. It makes all the things difficult to manage all at once hence requiring multiple teams. So, we helped by integrating all the tools with Salesforce using Zapier and some other Salesforce AppExchange apps like lead opportunity scoring, RingCentral, and Mailchimp, the challenge was defeated. Now they can manage all the things collectively in one place, resulting in better management of the leads and investing teams in more significant work
Glimpses of Dr. Babak
Technical Architecture of Project
Front end
Salesforce Standard UI
Back end
Salesforce CRM Database
Third-party Integration
Zapier
Additional Service
Flow
Email
Notification
Custom
Formulas
Reports
Dashboards
Lead Score
Assignment Rules
Tools
CallRail
MailChimp
RingCentral
ManyChat
GoogleAd
Tech Stack
Let’s have a glance at Tech Stack we used for this project and why we chose it.
Zapier
Zapier is a no-code automation tool that lets you connect your apps to an automated workflow, resulting in every business and person to move forward at growth speed. It also serves as a multilevel bridge between 5000+ web applications, including the business tools you use daily.
Ring Central
RingCentral is a cloud-based business communication service for messaging, phone calls, and video conferencing. To customize the solution, RingCentral has more than 300 out-of-the-box apps and 2000 integrations with more than 100 countries’ phone numbers. Our team integrated it with Salesforce to make the path focused and in one place.
Lead Opportunity Scoring
This is an app that the Emizentech developers develop to generate leads by integrating with the salesforce. It is based on specific scoring rules like email, phone, or any custom rule. Automatically prioritize leads and opportunities based on the total score. It has no limits to creating apps, tabs, and objects and is made in the salesforce lightning.
MailChimp
Mailchimp is an all-in-one marketing platform that assists you in managing and talking to clients, customers, and other interested parties. The app focuses on contact management practices, perfectly designed campaigns, and powerful data analysis.
Result
Project has been successful in numerous manners. We not only built a top-quality website, but it also matched the vision we carried from the very beginning.
Enhanced Lead Management
Dr. Babak’s project, with the integration of the salesforce and lead scoring tools, helped enhance lead management. It allows the site to link to a particular path and can store, track, and analyzes customer and prospect information in one central location, including contact and account information.
Maximize the performance level
With the Zapier integration services in the sites, it became easy to integrate all the tools with Salesforce CRM. Making it possible to track all the leads in one place, better customer satisfaction, and faster handling of customer emergencies.
Journey of the Project @Emizentech
Like every other project, EGO underwent several phases to ensure the utmost quality and a perfect outcome post-development.
Vision
We focus on putting our client’s vision as our first and foremost thing to meet their needs and expectations.
Roadmap
While preparing the project’s roadmap, all the pain points are considered for better results.
Prototype
After making a roadmap, designing a prototype gives the clients an idea of what the company will include in their project with fundamental elements.
Core Development
After the completion of the prototype, the core development is initiated with the help of coding
Quality Testing
After the integration of the salesforce and other tools in the project, now it’s time for checking if it has any unwanted bugs and errors.
Deployment
Now, after the implementation and quality testing, it’s time to make things live for final use.
Post-Maintenance
Still, Emizen tech is connected with Dr. Babak for continuous upgrades and fixing bugs in its software.
Our Expert on the project
Arnav Sharma Project Manager
Experience – 10+ Year
Arnav Sharma is a technical architect with over 10 years of experience in implementing technology solutions and providing consulting services to Fortune 500 clients. He has major expertise in domains like e-business and B2B/B2C applications, along with trending technologies like Shopify, Magento, React, and Node.js.
Dr. Babak chose us , and here are some reasons why you should too.
One-Stop Solution
Emizentech provides a comprehensive range of services, making it a convenient one-stop solution for all your app/web development needs. We offer end-to-end solutions, from concept and design to development, testing, and deployment. This streamlines the development process and ensures a smooth and efficient workflow.
Unique Project Methodology
With a unique project methodology that emphasizes collaboration and transparency, Emizentech provides the best service. Involving clients at every stage of the development process, seeking their input and feedback to deliver tailored solutions that meet their specific requirements. This approach fosters effective communication, reduces development time, and ensures that the final product aligns with the client’s vision.
Uncompromised Quality
We prioritize quality in all aspects of its app/web development services. Our team adheres to industry best practices, employs robust testing techniques, and has a stringent quality assurance process. By maintaining a high-quality standard, we deliver reliable, secure, and high-performing applications that provide an excellent user experience.
In-house team of Experts
Emizentech boasts an in-house team of experienced and skilled professionals. The team includes expert developers, designers, testers, and project managers collaborating to deliver the best solutions. Having an in-house team ensures better coordination, efficient communication, and faster turnaround times.
About Client
Dr. Babak, a top cosmetic surgeon in Los Angeles, CA enhances multiple bodies with popular surgeries liposuction, tummy tuck, and skin resurfacing treatments. Over 15 years of plastic surgery experience provided several realistic-looking results. One of the popular surgeries among clients is tummy tuck surgery to improve the appearance of their abdomen.
